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Kresge Library for Green Hospital & Scripps Clinic

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Frequently Asked Questions

General Information

Services

Materials

Where?

General Information Answers

What are your hours?
M-F, 8:00am to 10:00pm
Saturday, 9:00am to 5:00pm
Sunday, 10:00am to 5:00pm
The reference desk is staffed from 9:00am to 5:00pm. After hours access: call TSRI Security (784-2000) & show your employee ID.


What about after hours access?
After hours access: call TSRI Security (784-2000) & show your employee ID.


What is your visitor's policy?
A Visitor Authorization request form must be completed and returned to TSRI Security before an individual can be granted access to the Kresge Library. TSRI Security will return a confirming copy of the request to the authorized signer and to the Kresge Library. At Scripps Clinic, authorization will be provided by Gary Williams, M.D., Vice President, Academic Affairs. Green Hospital does not authorize Library visitors. Visitors are admitted to the Kresge Library in support of collaborative research efforts with Scripps employees. Please note that library activities in support of non-Scripps and/or commercial endeavors are not to be conducted at the Kresge Library. Contact a Library staff member at tie line 384-8705 to request a Visitor Authorization form, a referral to a publicly available resource, or if you have any questions.


Why is access to the Library restricted?
The Kresge Library is a private library, paid for by TSRI to support its research and patient care efforts. Libraries supported by taxpayers are open to the general public, but may restrict certain services to their primary customers. Local public libraries include those at state universities (UCSD and SDSU), community colleges, San Diego City and County Library branches, and the San Diego County Law Library.


I'm not an employee. May I use the Library?
No. Please contact a library that serves the general public such as state universities (UCSD, SDSU) or San Diego City or County Libraries. Patients of Scripps CLinic physicians may sign in to use the library for patient care, however Kresg Library is not a consumer library and has only limited consumer resources.


I'm working here at Scripps for a limited time as a (nursing student, visiting investigator, etc.). May I use the Library and request services?
You must apply for a Visitor's Badge in order to enter the Library. You may request any Library service in support of your work at Scripps. Please use the library services of your home institution in support of coursework, grant applications, and work not related to your association with Scripps.


I'm a retired Scripps physician. May I use the Library and request services?
You must apply for a Visitor's Badge. The form must be authorized by the Vice President for Academic Affairs. As a retiree, you may use the Library on your own but please allow employees to use the photocopiers, computers, and study carrels as needed. You are welcome to search Medline on the computer workstation when it is not in use but Library staff cannot perform literature searches for you, or offer extensive instruction on how to use the computer.


Do Scripps employees have access to the UCSD libraries?
The University of California system cannot affiliate with independent institutions such as TSRI in order to provide library services. The California Digital Library (CDL) licenses databases and electronic journals solely on behalf of the UC Libraries.
However, as a tax-supported institution, UCSD Libraries are open to the public and provide limited services on-site to walk-in users.


Is there full access to the Internet in the Library?
Yes, there is full access to the Internet available in the Library from the six computer workstations. However, Internet access is provided for Library research use. General computing needs should be addressed by individual labs and departments.

Services Answers

Will you photocopy articles for me?
Library staffing levels are set to provide unique Library services that do not duplicate services that may be provided by administrative support staff in individual deparments.

Due to the high volume of article requests, employees and patients at the Torrey Pines campus, are asked to make their own photocopies. If you need to send a technician or student, a Library staff member can give them a brief orientation on how to locate and copy articles.
If you are at an off-site clinic, then photocopies can be made for you (if you work part-time at another site and part-time at Torrey Pines, then please arrange to make your copies while on-site). Submission of more than ten requests at once may take several days to process.

Why does the Library ask us to shelve our own journals?
Returning journals to the shelves immediately after use provides timely accessibility to Library resources. Library staff activities are focused on providing unique library services. TSRI Administration has set Library staffing levels to provide library services while keeping shared administrative services costs low. Departments and laboratories are expected to provide their own general administrative support for activities involving use of the library, including photocopying and re-shelving.


What database should I use for journal literature on a particular subject or author?
Please ask a Library staff member for assistance in identifying the sources that will best address your interests, or go to the Databases page in the Library's catalog for a descriptive list of the variety of databases are available for searching. You may conduct searches at your desktop, or request that a Library staff member run a search for you.


Do you do literature searches?
Yes. Medlical searches are run first in Medline then in other databases as appropriate. Search results are usually available within 24 to 48 hours. Urgent requests are run immediately. Search forms are available in the Library and can be submitted via mail or fax, or you can use our electronic Literature Search Request Form. Contact the Reference and Electronic Services Librarians at tie line 384-8705 if you have any questions. Monthly updates covering the new literature can be provided if you have an ongoing interest in a topic covered by Medline.


I need at article or book that isn't in the Library. Can you get it for me?
The Kresge Library uses the ILLiad system for interlibrary loan. Links to ILLiad appear on both the Library's home page , and our library catalog, ELLeN, which is accessible from any Internet-connected computer. The Library does not accept interlibrary loan requests via email, fax, or paper.


How long does it take to get an interlibrary loan item?
Requests that are available at UCSD typically take 2-4 days to retrieve. Requests not at UCSD may take from 3-5 working days. Book requests usually take 5-10 working days.


What if I need the article today?
Green Hospital subsidizes normal interlibrary loan (ILL) delivery when requested through the Kresge Library. For requests that are needed urgently for emergency patient care, grant deadlines, etc., Library staff have access to rush delivery methods.
For requests that are needed quickly but do not warrant additional expense, Library staff will assist you in identifying a local library that owns the title of interest and allows on-site use so that you or someone from your office can obtain the necessary item.


Can I request a literature search for personal use?
Literature searches on topics of personal interest (not related to your work at Scripps) may be run on locally owned databases for Scripps employees as a courtesy, on a time-permitting basis.


Can I request an interlibrary loan for personal use?
No. Interlibrary lending is an expensive and time-consuming process, and a major component of the Library staff workload. We have no way to recover the costs of ordering items for personal use. San Diego City and County Public Library branches offer interlibrary loan service, as do most schools and universities.


How do I search Medline?
Medline is accessible in a variety of ways. The Library subscribes to OVID Medline, which is accessible to Scripps Green Hosptial and Scripps Clinic. In addition, the National Library of Medicine provides free Medline access via its PubMed service. Instructions and links to the online versions supported at Scripps are available at the Databases table in the library catalog.


Can I access Medline and other databases when I'm in the Library?
Yes, you may access most databases here in the Library with the exception of SciFinder Scholar and Beilstein. The Library provides six computer workstations for your use.


Can I access Medline and other databases from my home computer or laptop?
Off-campus access to the Library's database subscriptions is available only through TSRI's network. Note that a variety of free Medline services are available through the Internet, including PubMed from the National Library of Medicine.


Why does the Library pay for OVID Medline when PubMed is available for free?
The OVID system provides a single interface to search Medline, Cinahl, and Healthstar, among others. In addition to making it easy to move from one database to another, OVID allows for simultaneous searching in multiple databases with removal of duplicate citations. OVID also provides a wide variety of features that are not yet available or fully developed on the free systems.
Do you offer training classes?
Training classes for ScrippsHealth can be set up on an as-needed basis. Please contact the Outreach & Instruction Librarian, Angela Murrell, for more info.


Materials Answers

How can I obtain a journal article?
The Kresge Library uses the ILLiad system for interlibrary loan. Links to ILLiad appear on both the Library's home page and the ELLeN catalog, which are accessible from any Internet-connected computer. The Library does not accept interlibrary loan requests via email, fax, or paper.


I just need to verify a citation. Can you help me find the (author, pages, article titles, etc.)?
Library staff can help you verify citations, so please do not order ILLs/interlibrary loans just for verification purposes. Citation verification can be done much more quickly and inexpensively by other methods; simply ask a Library staff member for assistance. For example, PubMed has a Single Citation Matcher that will help identify citations indexed in Medline.
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Why is a citation listed in PubMed or on the journal's website when the article has yet to be published?
In the era of electronic publishing, many publishers provide database producers with tables of contents and additional information such as abstracts prior to the actual printing of the journal issues. As a result, databases now often list citations of papers that are still "in press" and are not yet available as full-text articles. A journal's own web site may also provide early publication information, such as the Journal of the American College of Cardiology.


How can I obtain a book?
ELLeN is the Library's catalog and is available at your desktop. Three computers are available for use in the Library or you may call the Library at tie line 384-8705 and a staff member will assist you in locating materials of interest. If the Library does not own the book, you may submit a request via the ILLiad system and we will try to borrow a copy from another library. You may also suggest that the Library purchase a copy of the book by submitting a Comment/Suggestion Form.


How can I obtain a book chapter?
The Kresge Library uses the ILLiad system for interlibrary loan. Links to ILLiad appear on both the Library's home page which is accessible via TSRI's campus network, and the ELLeN catalog which is accessible from any Internet-connected computer. The Library does not accept interlibrary loan requests via email, fax, or paper.


How can I obtain a color copy or slide of a journal article?
The Library does not have a color copier.


What subject areas are collected?
The Library collects materials in the fields of clinical medicine, biochemistry, biophysics, cell biology, chemistry, immunology, molecular biology, and neuroscience. The reference collection includes additional materials such as encyclopedias, dictionaries, directories, and style manuals. Four newspapers are available in the reading area at the western wall of windows: San Diego Union-Tribune, Los Angeles Times, New York Times, and Wall Street Journal.


I want to know if you own this book. Where is your catalog?
ELLeN is the Library's catalog and is available at your desktop. A terminal is available for use in the Library at the reference desk or you may call the Library at tie line 384-8705 and a staff member will assist you in locating materials of interest. If the Library does not own the book, you may submit a request via the ILLiad system and we will try to borrow a copy from another library. You may also suggest that the Library purchase a copy of the book by submitting a Book Purchase Request form or by using our electronic Suggestion Box.


Which journals do you subscribe to?
The Library subscribes to many journals for both Scripps Green Hospital and TSRI. Consult the Journal List to see an alphabetical list of titles including the volume and year owned plus links to electronic versions or conduct a title search in ELLeN, the Library's online catalog.
What electronic journals do we have access to?
The Journal List list includes links to electronic versions of printed journals owned by the Library. In addition, you can search for Kresge e-journals in ELLeN to retrieve a list of journal titles available in full-text electronically. The majority of electronic journals purchased for Scripps Green Hospital must be accessed from ScrippsHealth network computers to allow authorization required by most publishers. For off-campus access to Ovid journals, contact Kresge Library staff at tie line 384-8705. Some journals restrict access to current articles to print subscribers and allow free access to older articles. Note that medical and professional societies often offer electronic services to members that are not available to libraries.


Why don't you switch to only electronic journals and cancel the print?
The Library has switched many journals to online only subscriptions as publisher platforms have become more stable. We will continue to recieve the print for our "blockbuster" titles - those that get more than 10,000 user hits per year.


How can I suggest that a book or journal be added to the collection?
Library staff welcome your suggestions of materials that are of interest to Scripps Green Hospital staff. Please submit a Suggestion form for books, reference materials or journals. Suggestions for new journals are considered very carefully, as they require an ongoing commitment of very limited funds and shelf space. Suggested journal titles are reviewed Kresge Library budget for the following subscription year. Scripps Green Hospital Administration approves additional resources and funding for materials based on factors such as usage data, requests, and interest by Hospital physicians, interns and staff.


How long can I borrow library materials?
Books and monographic series may be checked out for 3 weeks, with 2 renewals allowed if no one is waiting for the item. Items that do not circulate include reference books, journals including unbound issues and bound volumes.


Can I borrow reference books?
In general, no. If you have a special or urgent request, please ask a Library staff member for assistance.
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Can I borrow a bound and/or unbound journals?
In general, no. If you have a special or urgent request, please ask a Library staff member for assistance.
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What databases do you have?
A full listing of available databases is on the database list page.
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Can I scan an article and email it to myself as a pdf?
Yes! Two copiers in the copy room have this function. Directions are posted.
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Where? Answers

Where is the Kresge Library located?
The Kresge Library is located on the 4th floor of the Stein Research Building, which is accessible from the south end of the Green Hospital building.


Where are the computers located?
Seven computers are available for use. Three are in the main section of the library and four are located in the room in the southwest corner of the library. Both macs and pcs are provided. Two printers are available for work-related printing.


Where are the photocopiers?
Three photocopiers are located in a separate room in the northeast section of the Library. Two of the copiers are able to scan your copy as a pdf and email it to yourself. No copy codes or copy cards are required. There is no charge to photocopy work-related materials. Photocopying for personal use is charged at ten cents per page, on the honor system, payable at the reference desk. Please ask a Library staff member for assistance if you have any questions about using the copiers.


Where are the restrooms?
Go out the main Library entrance and walk straight ahead into the Beckman building, making a left at the fire extinguisher. The restrooms and water fountains are ahead on your left.


Where can I check for lost items?
You may check for lost items at the reference desk or at the Security desk.


Where are the journals?
Journal issues received today are displayed on top of the low stacks in the center of the Library. Current, unbound issues of most journals are shelved within the low stacks in the center of the Library, in full alphabetical order (e.g., Journal of Ophthamology is shelved before Journal of the American College of Caridology). Bound journal volumes are shelved in full alphabetical order in the tall stacks, beginning with A at the southeast corner of the Library and ending at the northwest corner. End panels on the stacks have signs indicating the section of the alphabet found within each stack.


Where are the books?
Circulating books (the Book Stacks) are shelved in the northeast corner of the Library, directly behind the low reference stacks. Always check the location in ELLeN, the library catalog. Some books are designated as "Reference" and do not leave the library.


Where is the Annex?
The Annex is a separate room used to store additional resources. Ask a staff member to retrieve items from the Annex for you.


Where are the locked books?
Items with a high disappearance rate are kept in the locked glass-front cabinet located along the north wall of the Library. Please ask at the reference desk for access to these materials. You may check out non-reference titles for the usual three-week loan period (with two renewals). Reference titles are for use in the Library and will be checked out to you using your Library barcode, then checked backed in when you return the item to the reference desk. We apologize for the inaccessibility of these items during non-staffed hours.


Where are the microfilm and microfiche?
Microfilm and microfiche are shelved in the AV-Reserve room at the north end of the Library. A reader/printer is provided to make plain paper copies from either fiche or film. Ask at the reference desk for assistance in using the reader/printer.


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