| |
Frequently Asked Questions
General Information
Services
Materials
Where?
General Information Answers
What are your hours?
Library staff assistance is Monday through Friday, 8:00am to 5:00pm. After hours access for Scripps Green and Scripps Clinic employees need to call TSRI Security (784-2000) and present your ScrippsHealth employee ID.
What about after hours access?
ScrippsHealth employees need to call TSRI Security (784-2000) and present your ScrippsHealth employee ID.
What is your visitor's policy?
Green Hospital does not authorize Library visitors.
Why is access to the Library restricted?
The Kresge Library is a private library, paid for by TSRI and Green Hospital to support their research
and patient care efforts. Libraries supported by taxpayers are open to the general public,
but may restrict certain services to their primary customers. Local public libraries include
those at state universities (UCSD and SDSU), community colleges, San Diego City and County
Library branches, and the San Diego County Law Library.
I'm not an employee. May I use the Library?
No. Please contact a library that serves the general public such as state universities (UCSD, SDSU)
or San Diego City or County Libraries.
I'm working here at Scripps for a limited time as a (nursing student, visiting investigator, etc.).
May I use the Library and request services?
You must have a ScrippsHealth badge. You may request any Library service
in support of your work at Scripps. Please use the library services of your home institution in support
of coursework, grant applications, and work not related to your association with ScrippsHealth.
I'm a retired Scripps physician. May I use the Library and request services?
No. Only current ScrippsHealth employees are authorized to use the Library and services.
Do Scripps Green Hospital employees have access to the UCSD libraries?
The University of California system cannot affiliate with independent institutions
such as Scripps Green in order to provide library services. The California Digital Library (CDL)
licenses databases and electronic journals solely on behalf of the UC Libraries.
However, as a tax-supported institution, UCSD Libraries are open to the public and provide
limited services on-site to walk-in users.
Scripps employees may choose to join the Friends of the UCSD Libraries, a public program,
in order to obtain enhanced library privileges for an annual membership fee.
Is there full access to the Internet in the Library?
Yes, there is full access to the Internet available in the Library from the six computer workstations as well as a wireless network.
However, Internet access is provided for Library research use. There is no access to the Scripps Health Intranet or patient records, etc.
Services Answers
Will you photocopy articles for me?
Library staffing levels are set to provide unique Library services that do not duplicate services
that may be provided by administrative support staff in individual deparments. Green Hospital Adminstration
expects departments and laboratories to provide their own general administrative support for activities
involving use of the Library, including photocopying and re-shelving.
If you need to send a technician or student, a Library staff member can give them a brief orientation
on how to locate and copy articles. If you are off-site, then photocopies can be made for you
(if you work part-time at another site and part-time at Torrey Pines, then please arrange to make
your copies while on-site). Submission of more than ten requests at once may take several days to process.
Why does the Library ask us to shelve our own journals?
Returning journals to the shelves immediately after use provides
timely accessibility to Library resources. Library staff activities are focused on providing unique
library services. Administration has set Library staffing levels to provide library services
while keeping shared administrative services costs low. Departments and laboratories are expected
to provide their own general administrative support for activities involving use of the library,
including photocopying and re-shelving.
What database should I use for journal literature on a particular subject or author?
Please ask a Library staff member for assistance in identifying the sources
that will best address your interests, or go to the Databases page
in the Library's catalog for a descriptive list of the variety of databases are available for searching. You may conduct searches
at your desktop, or request that a Library staff member run a search for you.
Do you do literature searches?
Yes. Most searches are run first in Medline then in other databases as appropriate.
Search results are usually available within 24 to 48 hours. Urgent requests are run immediately.
Search forms are available in the Library and can be submitted via mail or fax,
or you can use our electronic
Literature Search Request Form.
Contact the Reference and Electronic Services Librarians at 858-7844-8705 if you have any questions.
Monthly updates covering the new literature can be provided if you have an ongoing interest
in a topic covered by Medline.
I need at article or book that isn't in the Library. Can you get it for me?
The Kresge Library uses the
ILLiad system for interlibrary loan.
Links to ILLiad appear on both the
Library's home page and our library catalog, ELLeN, which is accessible from any Internet-connected computer.
The Library does not accept interlibrary loan requests via email, fax, or paper.
How long does it take to get an interlibrary loan item?
Requests typically take 2-5 days to retrieve but we are implementing services to cut this wait time.
Book requests usually take 5-10 working days.
What if I need the article today?
Green Hospital subsidizes normal interlibrary loan (ILL) delivery when requested through the Kresge Library.
For requests that are needed urgently for emergency patient care, Library staff
have access to rush delivery methods. PLease call Library staff at 858-784-8705 after submitting the rush request
If you urgently need an article and Library staff are not available (after hours or weekends), here are alternative options:
Search Google Scholar for the article title to determine if a free version of the article can be downloaded.
Purchase a copy from the publisher's web site. Most online journals have a "Pay per Article" option, with prices typically ranging from $20 to $50.
Search UCSD's catalog to see if the article is available on UCSD campus.
UCSD libraries are open to the public, and are generally open late. Check USCD's Hours.
Can I request a literature search for personal use?
Literature searches on topics of personal interest (not related to your work at Scripps)
may be run on locally owned databases for Scripps employees as a courtesy, on a time-permitting basis.
Can I request an interlibrary loan for personal use?
No. Interlibrary lending is an expensive and time-consuming process, and a major component
of the Library staff workload. We have no way to recover the costs of ordering items for personal use.
San Diego City and County Public Library branches offer interlibrary loan service, as do most schools
and universities.
How do I search Medline?
Medline is accessible in a variety of ways.
The Library subscribes to OVID Medline, which is accessible via Scripps Green Hosptial
and Scripps Clinic network.
In addition, the National Library of Medicine provides free Medline access via
its PubMed service.
Instructions and links to the online versions supported at ScrippsHealth are available at the Databases table
in the library catalog.
Can I access Medline and other databases when I'm in the Library?
Yes, you may access most databases here in the Library. The Library provides computer workstations for your use.
Can I access Medline and other databases from my home computer or laptop?
Off-campus access to Medline and the Evidence-Based Medicine resources such as Cochrane via the Ovid platform is available with a username and password. YOu can contact Library staff to obtain a username and password for Ovid access.
A variey of free Medline services are available through the Internet,
including PubMed from the
National Library of Medicine.
Can I access e-journals from my home computer or laptop?
Off-campus access toe-journals subscribed to by the Kresge Library for Green Hospital users at not available off-campus due to technical issues with the ScrippsHealth network. Please address your concerns to the ScrippsHealth IS help desk at 858-678-7500.
If your are located at a Clinic site, you should have access to subscribed content via a wired network computer. Contact Library staff at 858-784-8705 for assistance if you are unable to access subscribed content via a wired network computer.
Journals provided via the Ovid platform are available with a username and password. You can contact Library staff to obtain a username and password for Ovid access.
Can I access e-journals from the Green Hospital wirelees system?
Kresge Library is unable to offer access to subscribed e-journals via the ScrippsHealth wireless system due to technical issues. Please address your concerns to the ScrippsHealth IS help desk at 858-678-7500. If you are located at a Clinic site, you should have access to subscribe content via a wired network computer.
Contact Library staff at 858-784-8705 for assistance if you are unable to access subscribed content via a wired network computer.
Why does the Library pay for OVID Medline when PubMed is available for free?
The OVID system provides a single interface to search Medline and the Evidence-Based Medicine resources. In addition to making it easy to move from one database to another,
OVID also provides a wide variety of additional features including an advanced search that guides the user through using MeSH Terms.
Do you offer a Table-of-Contents service?
Many individual journals offer TOC services from their own web sites. Weekly updates are also available from Pubmed and OVID databases. More information can be found at the Library Keeping Up-to-Date guide.
Do you offer training classes?
Yes, the Library offers group and individual training on various topics such as search techniques, database help,
keeping up-to-date. To arrange a individual of group training, contact Library staff at 858-784-8705.
Materials Answers
How can I obtain a journal article? ,/dt>
The Kresge Library uses the
ILLiad system for interlibrary loan. Links to ILLiad appear on both the
Library's home page, and the ELLeN catalog
which is accessible from any Internet-connected computer. The Library does not accept interlibrary loan
requests via email, fax, or paper.
I just need to verify a citation. Can you help me find the
(author, pages, article titles, etc.)?
Library staff can help you verify citations, so please do not order ILLs/interlibrary loans just
for verification purposes. Citation verification can be done much more quickly and inexpensively
by other methods; simply ask a Library staff member for assistance. For example, PubMed has a
Single Citation Matcher that will help identify citations indexed in Medline
Top of page
Why is a citation listed in PubMed or on the journal's website when the article
has yet to be published?
In the era of electronic publishing, many publishers provide database producers with tables
of contents and additional information such as abstracts prior to the actual printing of the journal
issues. As a result, databases now often list citations of papers that are still "in press" and are
not yet available as full-text articles. A journal's own web site may also provide early publication
information.
Top of page
How can I obtain a book?
ELLeN is the Library's catalog and is available at
your desktop. Computers are available for use in the Library or you may call the Library
at 858-784-8705 and a staff member will assist you in locating materials of interest. If the Library does not
own the book, you may submit a request via the ILLiad system
and we will try to borrow a copy from another library.
You may also suggest that the Library purchase a copy of the book by submitting a
Comment/Suggestion Form.
After hours & weekend book checkout: Please fill out the check-out form located on the Library's main desk.
Top of page
How can I obtain a book chapter?
The Kresge Library uses the ILLiad system for interlibrary loan. Links to ILLiad appear on both the Library's
home page which is accessible via TSRI's campus network, and the ELLeN catalog which is accessible from any
Internet-connected computer. The Library does not accept interlibrary loan requests via email, fax, or paper.
Top of page
How can I obtain a patent?
Patents can be ordered directly from a variety of sources. The Library does not handle patent requests.
For U.S. patents, first check the U.S. Patent & Trademark Office web site to determine
if you can download it for free. espacenet provides some free access to European patents.
The Library provides a patent information webpage that lists sources.
Top of page
How can I obtain a thesis or dissertation?
Some universities will lend a dissertation via interlibrary loan, but many institutions will not.
Submit a request via the ILLiad system
and Library staff will try to borrow a copy for you.
If the degree-granting institution will not lend it, then you can purchase a copy from
UMI/ProQuest Dissertation Services.
Top of page
How can I obtain a color copy of a journal article?
The Library does not have a color copier. Most journals are now available online and many offices/labs have color inkjet printers.
What subject areas are collected?
The Library collects materials in the fields of clinical medicine, biochemistry, biophysics, cell biology, chemistry,
immunology, molecular biology, and neuroscience. The reference collection includes additional materials such as
encyclopedias, dictionaries, directories, and style manuals. Four newspapers are available in the reading area
at the western wall of windows in La Jolla: San Diego Union-Tribune, Los Angeles Times, New York Times, and Wall Street Journal. Additional newspapers in Florida include the Palm Beach Post and the Sun Sentinel.
Top of page
I want to know if you own this book. Where is your catalog?
ELLeN is the Library's catalog and is available at your desktop.
A terminal is available for use in the Library at the reference desk or you may call the Library at 858-784-8705 and a staff member
will assist you in locating materials of interest. If the Library does not own the book, you may
submit a request via the ILLiad system and we will try to borrow a copy from another library.
You may also suggest that the Library purchase a copy of the book by submitting a Book Purchase
Request form or by using our electronic Suggestion Box.
Top of page
Which journals do you subscribe to?
The Library subscribes to several hundred journal titles, mostly via online access. Consult the Journal List to see an alphabetical list of titles including the volume and year owned plus links to electronic versions or conduct a title search in ELLeN, the Library's online catalog.
Top of page
What electronic journals do we have access to?
The Journal List list includes links to electronic versions of journals subscribed to by the Library. In addition, you can search for individual journal titles in ELLeN, the Library's catalog. The majority of
electronic journals must be accessed from Scripps Green or Scripps Clinic network computers to allow authorization required by
publishers. At this time, we are unable to offer off-campus access to subscribed content due to technical difficulties with te ScrippsHealth network, please address your concerns to the ScrippsHealth IS help desk at 858-678-7500. Note that
scientific and professional societies often offer electronic services to members that are not available to libraries.
Why don't you switch to only electronic journals and cancel the print?
The Library has switched almost entirely to online only subscriptions as publisher platforms have become more stable.
Top of page
How can I suggest that a book or journal be added to the collection?
Library staff welcome your suggestions of materials that are of interest
to teh Scripps Green Hospital community. Please submit
a Suggestion form for books, reference materials or journals.
Suggestions for new journals are considered very carefully, as they require an ongoing
commitment of very limited funds and shelf space. The Library Committee reviews new
journal suggestions each spring, for addition to the Library's budget for the
following subscription year.
Top of page
How long can I borrow library materials?
Books and monographic series may be checked out for 3 weeks, with 2 renewals allowed if no one is waiting for the item.
Items that do not circulate include reference books, journals including unbound issues and
bound volumes.
Can I borrow reference books?
In general, no. If you have a special or urgent request, please ask a Library staff member for assistance.
Can I borrow a bound and/or unbound journals?
In general, no. If you have a special or urgent request, please ask a Library staff member for assistance.
What databases do you have?
A full listing of available databases is on the database list page.
Top of page
Can I scan an article and email it to myself as a pdf?
Yes! Kresge Library has photocopiers that also act as scanners. Directions are posted.
Can I donate books or journals to the Library?
The Library receives many requests to accept donations of books and journals no longer needed by scientists or physicians.
In general, these items are not appropriate for addition to the Library collection because of its focus on current editions
and because of space constraints. The American Library Association maintains a factsheet of places that do accept book/journal donations, both in the US and overseas.
Top of page
Where? Answers
Where is the Kresge Library located?
The Kresge Library is located on the 4th floor of the Stein Research Building, which is accessible from the south end of the Green Hospital building.
Where are the computers located?
Seven computers are available for use. Three are in the main section of the library and four are located in the room in the southwest corner of the library. Both macs and pcs are provided. Two printers are available for work-related printing. In addtion, the library is a wireless network area. Bring your laptop, sign in using your TSRI email and password and you will be able to access library resources. Non-TSRI Guest wireless access is available for external websites only.
Where are the photocopiers?
Two photocopiers are located in a separate room in the northeast section of the Library. The copiers are able to scan your copy as a pdf and email it to yourself. No copy codes or copy cards are required. There is no charge to photocopy work-related materials. Photocopying for personal use is charged at ten cents per page, on the honor system, payable at the reference desk. Please ask a Library staff member for assistance if you have any questions about using the copiers.
Where are the restrooms?
Go out the main Library entrance and walk straight ahead into the Beckman building, making a left at the fire extinguisher. The restrooms and water fountains are ahead on your left.
Top of page
Where can I check for lost items?
You may check for lost items at the Library reference desk or with TSRI Security.
Where are the journals?
Journal issues received today are displayed on top of the low stacks in the center of the Library. Current, unbound issues of most journals are shelved within the low stacks in the center of the Library, in full alphabetical order (e.g., Journal of Organic Chemistry is shelved before Journal of the American Chemical Society). Current issues of bound series (e.g., Methods in Molecular Biology) are in the tall stacks. Bound journal volumes are shelved in full alphabetical order in the tall stacks, beginning with A at the southeast corner of the Library and ending at the northwest corner. End panels on the stacks have signs indicating the section of the alphabet found within each stack.
Where are the books?
Circulating books (the Book Stacks) are shelved in the northeast corner of the Library, directly behind the low reference stacks. Always check the location in ELLeN, the library catalog. Some books are designated as "Reference" and do not leave the library. The Library also has a growing collection of e-books.
Where is the Annex?
The Annex is a separate room used to store additional resources. Ask a staff member to retrieve items from the Annex for you.
Top of page
Where are the locked books?
Items with a high disappearance rate are kept in the locked glass-front cabinet located along the north wall of the Library. Please ask at the reference desk for access to these materials.You may check out non-reference titles for the usual three-week loan period (with two renewals). Reference titles are for use in the Library and will be checked out to you using your Library barcode, then checked backed in when you return the item to the reference desk. We apologize for the inaccessibility of these items during non-staffed hours.
Where is the Graduate Reserve Cabinet?
Graduate Reserve books are shelved in the locked cabinets outside the computer room in the southwest end of the Library. Graduate students may have a key issued to them from the Graduate Studies Office at ext. 4-8469.
Where are the microfilm and microfiche?
Microfilm and microfiche are shelved in the Copy room at the north end of the Library. A reader/printer is provided to make plain paper copies from either fiche or film. Ask at the reference desk for assistance in using the reader/printer.
|
