Life Event Resources FAQ

Do life events benefits cost anything?

There is no charge to speak with a counselor, to obtain educational materials, a referral or reference.

Are services confidential?

Maintaining your privacy is of utmost importance. All records, including referrals and evaluations, are kept private in accordance with federal and state laws.

Who provides these services?

Services are provided by a large and diverse network of licensed and certified professionals with expertise in childcare, parenting and educational issues.

How do I get started?

Whenever you need help with any of life's concerns, please call the toll-free number. Counselors are available 24 hours a day, 7 days of week, 365 days a year. Life Events Benefits also has direct access to translators of 140 languages, as well as a dedicated TDD line for persons who are hearing- or speech-impared.