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Instructions for Installing Webcam Software

When you attempt to view the Webcam for the first time, you may be asked to install an ActiveX control which is provided by the camera manufacturer (http://www.axis.com). Only users of Microsoft Internet Explorer will require the ActiveX control installed, while the image will display in Firefox, Netscape, Opera or Safari without ActiveX [Axis video products are mainly tested with Internet Explorer 6.x on Windows XP, 2000 but other browsers and operating systems may also work].

If you are using Internet Explorer, the ActiveX installer window may be blocked by a pop-up blocker. Be sure to temporarily disable all pop-up blockers before installing the ActiveX component.

Enabling Javascript

If you have problems viewing the Webcam from any browser, you may require Javascript enabled in your browser. Please use caution when enabling Javascript as it may make your computer more vulnerable to viruses, Trojans and other malware. We suggest that if you enable Javascript to view the Webcam, you disable it afterwards.

To enable Javascript find the instructions for your browser below:

Internet Explorer 4.X
  1. Select Internet Options from the View menu.
  2. Click the Security tab.
  3. Click Custom.
  4. Click Settings.
  5. Scroll down to locate Scripting.
  6. Click Enable for Active Scripting.
  7. Click OK.
  8. Click Reload.
Internet Explorer 5.X
  1. Open Internet Explorer.
  2. Select Internet Options from the Tools menu.
  3. In Internet Options dialog box select the Security tab.
  4. Click Custom level button at bottom. The Security Settings dialog box will pop up.
  5. Under Scripting category enable Active Scripting, Allow paste options via script and Scripting of Java applets
  6. Click OK twice to close out.
  7. Hit Refresh.
Internet Explorer 5.X for MACOS9 and MACOSX
  1. The ActiveX plug in does not work for Explorer on Macintosh.
Internet Explorer 6.X
  1. Open Internet Explorer.
  2. Select Internet Options from the Tools menu.
  3. In Internet Options dialog box select the Security tab.
  4. Click Custom level button at bottom. The Security settings dialog box will pop up.
  5. Under Scripting category enable Active Scripting, Allow paste options via script and Scripting of Java applets
  6. Click OK twice to close out.
  7. Hit Refresh
Mozilla 1.X Open Mozilla.
  1. Select Preferences from the Edit menu.
  2. Click the arrow next to Advanced.
  3. Click Scripts & Plugins.
  4. Check Navigator beneath "Enable Javascript for".
  5. Click OK.
  6. Click Reload.
Opera 5.X
  1. Open Opera.
  2. Select Quick Preferences from the File menu.
  3. Make sure Enable Javascript is checked.
  4. Click Reload.
Opera 7.X
  1. Open Opera.
  2. Select Quick Preferences from the File menu.
  3. Make sure Enable Javascript is checked.
  4. Click Reload.
Safari MACOSX
  1. Open Safari.
  2. Select Preferences from the Safari menu.
  3. Click Security.
  4. Check both Enable Java and Enable JavaScript.
  5. Close the window.
  6. Click Reload.
Netscape 4.X
  1. Open Netscape.
  2. Select Preferences from the Edit menu.
  3. Click Advanced.
  4. Check both Enable Java and Enable JavaScript
  5. Click OK.
  6. Click Reload.
Netscape 4.X for MACOS9
  1. Open Netscape.
  2. Select Preferences from the Edit menu.
  3. Click Advanced.
  4. Check both Enable Java and Enable JavaScript
  5. Click OK.
  6. Click Reload.
Netscape 6.X for MACOSX
  1. Open Netscape.
  2. Select Preferences from the Edit menu.
  3. Click Advanced
  4. Check both Enable Java and Enable JavaScript for Navigator
  5. Click OK.
  6. Click Reload.
Netscape 7.X
  1. Open Netscape.
  2. Select Preferences from the Edit menu.
  3. Click the arrow next to Advanced.
  4. Click Scripts & Plugins.
  5. Check Navigator beneath "Enable Javascript for".
  6. Click OK.
  7. Click Reload.
AOL 3.0
  1. Click Prefs.
  2. Click Security.
  3. Check Enable Java Programs, if the box is blank, single click on it.
  4. Click OK .
  5. Click the browser's back button, once back, click reload.
AOL 4.0 and 5.0
  1. Click My AOL.
  2. Click Preferences.
  3. Click WWW.
  4. Click the Security tab.
  5. Click Custom.
  6. Click Settings.
  7. Scroll down to locate Scripting.
  8. Click Enable for Active Scripting.
  9. Click OK, then click the Reload button.
Note to AOL 4.0 & 5.0 users

When using the use AOL browser, you may get a Javascript error but, when using an external browser (i.e., Netscape or Internet Explorer) this does not occur. AOL uses compressed graphics by Default. This doesn't allow Java to work while browsing inside AOL. (Additionally, this makes photos you view on web pages look less than optimal.)

Do the following:

  1. Click My AOL.
  2. Click Preferences.
  3. Click the WWW icon.
  4. Click Web Graphics tab.
  5. Uncheck the box next to Use Compressed Graphics.
  6. Click OK Restart the computer.
Note that there are both 16-bit and 32-bit versions of AOL 4.0. Only the 32-bit version has full Java capabilities.

More detailed technical support information can be found here:
Browser Support: http://www.axis.com/techsup/cam_servers/tech_notes/browsers.htm
Macintosh Support: http://www.axis.com/techsup/faq/index.php?id=47358
Operating System Support: http://www.axis.com/techsup/faq/index.php?id=2572
ActiveX Technology: http://msdn.microsoft.com/library/default.asp?url=/workshop/components/activex/intro.asp